Last Updated: May 2026

Welcome to Greenbook, operated by DroidDev Solutions (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of the Greenbook mobile application, website, and related services available through greenbook.co.in.

By accessing or using Greenbook, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

 

1. About Greenbook

 

Greenbook is a gardening and plant-care platform that provides:

  • Plant health scanning and diagnosis
  • Gardening guidance and recommendations
  • AQI-based plant insights
  • E-commerce services for plants and gardening products
  • Subscription-based premium features
  • User reviews and community interaction features

Our services are intended for users located in India.

 

2. Eligibility

 

By using Greenbook, you confirm that:

  • You are at least 18 years old, or using the platform under parental/legal guardian supervision.
  • You are legally capable of entering into binding agreements under Indian law.
  • You will use the platform only for lawful purposes.

3. User Accounts

 

To place orders or access certain features, users must create an account.

You agree to:

  • Provide accurate and complete information
  • Keep your login credentials secure
  • Accept responsibility for all activities under your account
  • Notify us immediately of unauthorized account access

We reserve the right to suspend or terminate accounts that violate these Terms.

 

4. Orders & Payments

 

4.1 Product Orders

 

Greenbook allows users to purchase:

  • Plants
  • Gardening tools
  • Pots and planters
  • Soil and fertilizers
  • Gardening accessories
  • Other related products

All orders are subject to product availability and acceptance.

 
4.2 Pricing

 

Prices displayed on the platform are listed in Indian Rupees (INR) and may change without prior notice.

We reserve the right to:

  • Correct pricing errors
  • Cancel fraudulent or suspicious orders
  • Refuse orders at our discretion
4.3 Payments

 

Payments are processed through secure third-party payment gateways.

We do not store:

  • Credit card information
  • Debit card details
  • Banking credentials

Users are responsible for ensuring payment details are accurate.

 

5. Shipping & Delivery

 

Currently, Greenbook ships products only within India.

Delivery times may vary depending on:

  • User location
  • Product availability
  • Weather conditions
  • Courier partner operations

While we strive for timely deliveries, delays caused by third-party logistics providers are beyond our direct control.

 

6. Refunds, Returns & Replacements

 

We offer refunds or replacements within 7 days of delivery under the following conditions:

  • Wrong item delivered
  • Plant dead on arrival
  • Product damaged during transit

 

Conditions:

 

  • Users must provide clear proof such as photos/videos.
  • Claims must be submitted within 7 days of delivery.
  • Replacement or refund approval is subject to verification.

We reserve the right to reject refund or replacement requests in cases of:

  • Improper handling after delivery
  • Normal plant shedding due to transit stress
  • False or misleading claims

Refunds, once approved, may take several business days to reflect depending on payment providers.

 

7. Subscription Services

 

Greenbook may offer premium membership plans, including but not limited to:

  • Member-only discounts
  • Enhanced plant scanning limits
  • Advanced features such as “Visualize Before You Buy”

Current subscription pricing may include plans such as ₹49 monthly membership plans.

 

Subscription Terms:

 

  • Subscription fees are billed in advance.
  • Benefits are available only during active subscription periods.
  • We may modify subscription features or pricing with prior notice.
  • Misuse of subscription benefits may result in termination.

 

8. Plant Diagnosis Disclaimer

 

Greenbook provides AI-assisted plant health analysis and gardening recommendations for informational and guidance purposes only.

While we aim to improve accuracy:

  • Plant diagnosis may occasionally be incorrect or incomplete.
  • Users should independently verify recommendations before applying treatments, chemicals, fertilizers, or remedies.
  • We are not responsible for plant damage, crop loss, or other outcomes resulting from reliance on AI-generated guidance.

Users are encouraged to consult gardening professionals or agricultural experts when necessary.

 

9. User Content & Reviews

 

Users may post:

  • Product reviews
  • Ratings
  • Comments
  • Images related to completed orders

By submitting content, you agree that:

  • Your content must not be illegal, abusive, defamatory, misleading, or offensive.
  • You own or have permission to use uploaded content.
  • We may display, moderate, or remove content at our discretion.

We reserve the right to remove content that violates these Terms without prior notice.

 

10. Acceptable Use

 

Users agree not to:

  • Use Greenbook for unlawful activities
  • Attempt unauthorized access to systems or accounts
  • Upload malicious software or harmful code
  • Misuse plant scanning or AI systems
  • Engage in fraudulent transactions
  • Harass or abuse other users

Violation of these rules may result in account suspension, legal action, or permanent bans.

 

11. Intellectual Property

 

All content on Greenbook, including:

  • Logos

  • Branding

  • Designs

  • Images

  • Software

  • Text

  • Features

is the intellectual property of DroidDev Solutions unless otherwise stated.

Users may not copy, reproduce, distribute, or exploit platform content without written permission.

 

12. Privacy

 

Your use of Greenbook is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as described in our Privacy Policy.

 

13. Service Availability

 

We strive to keep Greenbook available and functional at all times. However, we do not guarantee uninterrupted access.

We may:

  • Update features
  • Modify services
  • Perform maintenance
  • Temporarily suspend access

without prior notice.

 

14. Limitation of Liability

 

To the maximum extent permitted by law, DroidDev Solutions shall not be liable for:

  • Indirect or consequential damages
  • Plant loss or gardening failures
  • Service interruptions
  • Delivery delays
  • User-generated content
  • AI recommendation inaccuracies

Users access and use the platform at their own risk.

 

15. Termination

 

We reserve the right to suspend or terminate access to Greenbook if users:

  • Violate these Terms
  • Engage in fraudulent activity
  • Abuse platform services
  • Harm other users or our systems

Termination may occur without prior notice.

 

16. Governing Law & Jurisdiction

 

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of Greenbook shall fall under the exclusive jurisdiction of the courts located in:

Kanpur, Uttar Pradesh, India

 

17. Changes to These Terms

 

We may update these Terms from time to time.

Updated versions will be posted on our website and app with a revised “Last Updated” date. Continued use of Greenbook after changes means you accept the revised Terms.

 

18. Contact Us

 

If you have questions regarding these Terms & Conditions, please contact us:

Brand: Greenbook

📧 Email: hello@greenbook.co.in
📞 Phone: +91 6292498170
🌐 Website: greenbook.co.in

 

🌿 Thank You for Choosing Greenbook

 

We appreciate your trust in Greenbook and look forward to helping you build a healthier, greener lifestyle through smart gardening technology.

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